Brand/Appliance Specific Warranty Information
Dometic products come with a two year manufacturers warranty.
For assistance with warranty issues Dometic provide authorised service centres across the UK and Europe. Find your service centre below:
https://www.dometic.com/en-gb/uk/find-a-dealer. These are to be used for items such as Fridges, air cons, cookers etc. (Coolboxes and other smaller items come through us). Commercial use voids warranty.
Thetford products come with a three year manufacturers warranty.
For assistance with warranty issues, Thetford provide authorised service centres across the UK and Europe. Find your service centre below:
https://www.thetford-europe.com/dealers-service-centres/ Commercial use voids warranty.
Appliances must be fitted by qualified engineers
All gas & electrical appliances i.e. Fridges, Cookers, Air Cons etc. must be fitted by a qualified engineer. Failure to do so can invalidate your warranty and cause injury/deathdeath.
Call out charges are not covered under warranty
Warranty procedure sometimes requires a product to be taken to an approved service partner; customers who call out a “mobile” engineer from one of these partners should note the call out charges incurred are not covered as part of the warranty.
Motorhome ,caravan,campervan,conversion supplies specialists catering for all self builders,TRADE accounts welcome.
We will be launching loyalty reward points in 2021 to help out those that choose to do repeat business with ourselves.
As we are a small expanding family run business we appreciate each and every customer. However those that keep supporting us we would like to say an extra thankyou!
If you are starting a self-build project and look to need several of the items we provide please let us know and we will build you a custom package that would be difficult to beat.
We also offer discounts for collection.